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Support Services for Wairarapa Teens


There are a range of support and helping services for young people in the Wairarapa.

You can download a pdf of these services, or find them listed below.

Support for families with teens
Parenting programmes
Supporting young people to remain in education, training or employment
FREE medical services for young people
Drug and alcohol services
Mental health care

Support for families with teens

Whanau Ora Wairarapa – 06 377 5347
Building on Whānau strengths kaituitui support and develop pathways for Whanau to realise their own rangitiratanga across a range of issues determined by the Whanau.

Strengthening Families – 06 378 8900
Strengthening families is a structured early intervention process. Led by families/Whanau strengthening families brings together all the agencies that have a part to play in helping that family/Whanau achieve its desired outcomes.

Fresh perspectives – 0800 555 300
Family mentoring: A subsidiary of the Open Home Foundation trained social workers answer families questions to get started. Mentors are trained to encourage and assist with household management, being a family, health and disability issues and more.

Super Grans – 06 377 3115
A free service, for families/Whānau who want practical assistance and support in learning the basics of home management and life skills

STAND Family Therapy Services – 06 364 8069
The Family Therapy Service is child focused and structured to achieve a reduction in risk and an increase in protection for children and young people through a therapeutic and multi-systemic approach to change within the family/whānau, school and community through the provision of a Family Therapy Service.

Parenting programmes

Masterton Family Education and Support Centre – 06 377 5476
Offering a range of programmes that teach life skills and offers support and education to those who are isolated or at risk of family breakdown. Masterton based.

Presbyterian Support Central – 06 308 8028
Growing together – a chance to share experiences and practice positive parenting skills to manage challenging behaviour.

Te Hauora Runanga o Wairarapa – 06 378 0140
Kaupapa Maori delivery of one on one parenting programmes for rangitahi aged between 7 -17 years delivered in their own home. Social Work services supporting parenting programmes are offered to those living in Masterton and surrounding areas.

Rangitane o Wairarapa – 06 370 0600
Offering the Incredible Years parenting programme.

Wairarapa Counselling Centre – 06 377 5716
Offers Triple P parenting courses and the Incredible Years programme.

A number of Churches also offer parenting programmes including, but not limited to:
> Salvation Army
> Lighthouse Church

Supporting young people to remain in education, training or employment

Resource Teachers: Learning and Behaviour
Working with students from years 1 – 10 with learning and behaviour difficulties, they have a particular focus on supporting Māori and Pasifika students and children and young people moving into State care. RTLB support and up skill teachers to better meet the needs of students.

Social Workers in Schools
Aimed towards children and young people who have poor engagement in school as a result of social problems, behavioural problems, are experiencing grief or loss, are from families who may be struggling financially, or with issues such as overcrowding, family violence, drug or alcohol misuse or are from at-risk families including those that have been referred by CYF for community-based support. Taking a child-centred approach, social workers may include working with siblings attending other schools.
> Featherston School
> South Featherston School
> Douglas Park School
> Masterton Primary School
> Lakeview School
> South End School Carterton
> Te Whare Kura o Wairarapa
> Masterton Intermediate

Wairarapa Safer Community Trust – 06 379 5407

Youth Services
Young people aged between 16 and18 living away from home can be supported by youth workers and encouraged to re-engage with their education, move into training or employment.

Young people aged between 16 and 18 year old who are pregnant, or have babies can also be supported by youth workers and encouraged to re-engage with their education, move into training or employment. The Youth Service offers additional support providing parenting programmes.

Young people aged between 16 and 18 and living at home, who are struggling at school, or who are no longer attending school can be offered support through a youth worker to re-engage with school, further training and employment.

Social Work
A service offering a mix of mentoring, counselling and social work support for young people attending alternative education.

Attendance Service
A case management service that works with schools to initiate non-enrolled truancy referrals after 10 days of unjustified absence, locates learners identifying the reasons for the unjustified absence or non-enrolment and assists the young person back to school or re-enrols them in another learning environment.

FREE medical services for young people

Youth Kinex – 392 Queen St, Masterton – drop in
Open from 2 -5pm Mondays and Fridays Masterton Medical offers free GP and nursing services. Appointments are run on a drop in basis and the St Johns’s shuttle offer a drop off service.

Carterton Medical Centre – 06 379 8105
A free drop in clinic for young people who need to be seen by a nurse. The medical centre is open Mondays/Wednesdays/Thursdays/Fri days – 8am – 5pm, Tuesdays 8am – 7pm.

School Based Health Clinics
Offering access to both nurse and GP care these clinics operate at:
> Makoura College
> Teen Parent Unit
> Te Whare Kura o Wairarapa

Offering nursing care:
> Wairarapa College
> Kuranui College

Drug and alcohol services

Pathways/Care NZ – 06 370 6103
The youth team aims to reduce harm associated with alcohol and other drug misuse. Working with the young person to assist with making positive choices Pathways/Care NZ offer treatment/interventions options to suit individual needs including individual, group and family work.
Also offers residential managed withdrawal.

Richmond Services – 06 370 2233
Multi Systemic Therapy Service is a community based programme designed to help young people and their families manage very challenging behaviours.

Te Hauora Runanga o Wairarapa – 06 378 0140
A Whanau-centered service offered when parents are worried about their teen’s drug and alcohol use.


Talking therapies are available to support young people who experience problems to implement achievable solutions.

Wairarapa Counselling Centre – 06 377 5716
Drop in service available through Youth Kinex 392 Queen St Masterton

Presbyterian Support Central – 06 308 8028

Rape & Sexual Abuse – 0800 614 614
A 6 – 8 month programme for young people aged 13 – 17 who are victims of rape or sexual abuse.
Crisis response and emergency counselling to survivors/victims of sexual violence.

Focus – Access to Support Services
Monday to Friday 8am – 5pm – 0800 900 001
Provides support needs assessments for people with disabilities.

Mental Health Care

When a young person has a mild to moderate mental illness, access to mental health assessment and treatment is through Compass Health 06 370 8055. A mental health nurse will assess the situation and either treat or refer on.

Where a young person is considered to have a suspected or identifiable mental health disorder referrals for assessment and treatment can be made to the DHB Child Adolescent Mental Health Service 06 946 9808